The Client Experience Podcast presents its next episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience.
In this episode (a two-part series) the CX leaders discuss operations, marketing, and business development within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. They discuss how CX touches every aspect of your organization. This is the perfect episode for firm leaders and divisional managers across organizations who want to challenge their culture and implement a client experience initiative for their organization.