The Client Experience Podcast presents its 6th episode featuring our host Blake Godwin (Client Savvy), as well as Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are the client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience.
In this episode (a two-part series) the CX leaders discuss change management within professional services firms. Their strategies and remedies provide insights into how the firms can successfully implement change throughout their organizations. Make sure to join us on our next episode with Tim Schroeder from Neumann Monson to continue the conversation.